Cancellation Policy

EMC Membership Refund/Cancellation Policy

• Electric Mobility Canada (EMC) reserves the right to refuse/cancel a membership.
• If EMC refuses a new or renewing membership, registrants will be offered a refund.

Membership Cancellation by a Member

• Membership cancellations received within 14 days of registration may be eligible to receive a full refund less $35 service fee.
• Cancellations received after the stated deadline will not be eligible for a refund.
• Cancellations will be accepted via phone, or e-mail, and must be received by the stated cancellation deadline.
• All benefits received by a member must be cancelled/returned to EMC.
• All refund requests must be made by the member or credit card holder.
• Refund requests must include the name of the member and/or transaction number.
• Refunds will be credited back to the original credit card used for payment.

 

These above policies apply to all EMC memberships unless otherwise noted.